CHANGES OR RETURNS
The deadline for withdrawal of the order is 14 days from the day of receipt of the product in accordance with the provisions of the Spanish Retail Law.
The maximum period for changes in size or color will be 14 calendar days.
The buyer will be responsible for sending us the garments in their original packaging by registered mail, or by the courier service they want, including product labels.
It should be sent to the following address:
ATTENTION:
EverLove
C / Mijas Nº 135 Urb. El Faro 29649 Mijas Costa Málaga.
Users may write down the relevant claims via email to the following email address: contact@everlove.es
The refund of the amount will be made within a maximum period of 14 days from the withdrawal or return. The amount of the order will be refunded through the same payment method used for the purchase. The amount of return of the item and the shipping costs generated in the initial purchase will be made (if they have been previously paid by the buyer at the time of purchase).
The cost of the return is borne by the customer, except in cases of tare that are at the expense of EverLove
The shipping method is by courier or ordinary mail.
You must fill in the withdrawal document and attach it together with the product you wish to return or resize. The withdrawal document can be found at the following link:
If you have any problem when making the purchase, do not hesitate to contact us at the email contact@everlove.es or at the telephone number +34 687124100.